Frequently Asked Questions
Can't find your answer here? Post your question to the comments section below.
I've checked the box associated with my member page to receive the Jazz Near You newsletter, but I never receive it. Why is that?
First, search your bulk or spam folder by the subject "JazzNearYou.com - Jazz Events Near You". If you find it, set up a filter (to your inbox) or mark the message as valid.
Can you submit events for me?
Jazz Near You is a free listing service, so it's up to the musician, presenter, promoter, venue owner, etc. to add their own events. We provide a powerful platform to distribute your events across two websites, a weekly email announcement, an app and via various widgets and feeds.
I added an event but do not see it listed in the Jazz Near You calendar.
It's possible the city associated with the venue is not in our database or the venue listing has an incomplete address. Either way, please contact us.
I submitted an event and it keeps including the wrong name for one of the musicians. Why is that?
Jazz Near You attempts to match on an entered name in the Participating Musicians section of the event submission form. If the musician you are attempting to enter is not listed in our database and is similarly spelled to a musician that is, then Jazz Near You will default to the similarly spelled musician's name.
The solution is to create a musician profile for the missing musician. Simply create a shell profile here. Once created, return to your event, click update, then replace the incorrect name with the correct name.
How can I change my musician profile thumbnail picture?
Log in, go to your musician profile page, click the blue "Update Profile" button under "Improve Profile", then click the green "Update Profile Picture" button.
Why do I need to enter my name and info twice?
Everyone who signs up at our website creates a member account page, which holds information about you as a user. Musicians should also create a musician profile page, which holds information about you as a musician. Your musician profile is central to your presence at All About Jazz and Jazz Near You. For a complete description, read Member Account vs Musician Profile.